SHIPPING

Worldwide shipping

Processing time: 3-5 business days

Shipping: 7-10 business days

Please note delivery addresses cannot be changed or edited after an order is placed. Due to the handmade nature of our nails, please allow 3-5 business days for processing your order before it is shipped. All orders are shipped, Monday through Friday, excluding holidays. 

The shipping times provided are to be used as a guide, Urban Minutes cannot take responsibility for customs clearance delays or other possible delays. 

International Customs and Duty Fee

As we are unable to advise the exact amount of custom and duty fees, buyers are responsible for all customer and duty fees that may occur to the order once it has reached the destination.

RETURNS POLICY

Please note that due to hygiene concerns we are unable to provide exchanges or refunds for change of mind or if you wish to request a different style/size. We encourage you to review your order carefully before making a purchase.

Damages and Issues

If the item arrives damaged, or if you have received the wrong item, please contact us immediately at info@urbanminutes.com.

If you have any further questions or require assistance, please don't hesitate to contact us.